ECHELLO
Services and Solutions

High-end design for high-end products.
High-end design for high-end products.
Our North American operations team produces professional photography (including staging and editing) and carefully edited text for each product we sell. Keeping all of the design in-house reduces your overall cost, making it fast and affordable for you to provide customers with a satisfying shopping experience.

Efficient, professional distribution through key North American platforms.
Efficient, professional distribution through key North American platforms.
Our professional team has years of experience in quickly and effectively releasing international products to leading North American sales platforms, including Malama, Amazon, Newegg, and eBay. We take over brand registration on these sites to save you time, making your products available to North American consumers in half the time.

Sales platform operational excellence.
Sales platform operational excellence.
We have offices on-the-ground in several major North American cities, right in the target market, so we can promise product optimization targeted directly at the consumers. We know that a satisfied customer means a happy partner. Our professional sales platform operations team has many years of experience in market, sales, and consumer feedback data analysis, along with an accurate grasp of North American consumer performance requirements, so you can be sure that your products are in the right place and continuously improving, leading to fully satisfied customers. Through carefully monitoring your product’s sales platform sales, we make sure to integrate a variety of different marketing strategies, including consumer-targeted networking, customer traffic management and improvement, and increased conversion rates and sales.

Distributed storage for express delivery.
Distributed storage for express delivery.
We know that shipping to North American consumers is both slow and expensive. In fact, transport and logistics usually take 15–20 days simply to arrive in North America. On top of that, customers have to wait an additional 4–8 days for the product to ship within Canada and the US. ECHello provides cheap warehousing and competitive shipping solutions all across the continent to get products to customers faster than anyone else can. In fact, for customers within range of our warehouses, we guarantee 1–2-day delivery at the absolute lowest cost. Getting the products to the consumers in much less time means that they’ll return to your products again and again, increasing your profit and brand trust.

Professional unified multi-platform customer service center.
Professional unified multi-platform customer service center.
We provide professional pre- and post-sales North American-based customer service to manage and improve your sales. Our experts offer consumers professional advice and answers via e-mail, instant messaging, fax, social media, and more, so you can rest assured that your customers receive cost-efficient, timely service.

Managing a new North American brand.
Managing a new North American brand.
We believe that brand trust and cost-efficiency are integral to any new brand’s success. By monitoring your brand’s North American online sales and customer feedback, ECHello provides the complete solution to your sales needs. Our ongoing product optimization services include market analysis so you can accurately respond to the needs and desires of your customers. We also stay on top of your competition, performing continual market research to be sure that your product puts its best face forward.

Multifaceted value-added services in North America.
Multifaceted value-added services in North America.
ECHello makes it easy for you to seize the opportunity to enter the North American market quickly and simply by taking over trade clearance procedures, greatly reducing your investment in time and money. Services include: the official creation of a new company in North America; North American trademarking for a new brand and generic barcode registration; legal and financial services in North America; international customs clearance; North American inland transportation services; ongoing SEO services; diversified electronic marketing campaigns; comprehensive social media maintenance.